At ShopMine, we strive to provide the best IPTV service and ensure our customers have a smooth and satisfying experience. Please read our Return Policy carefully to understand our terms regarding subscription purchases.
1. Subscription Services
All purchases on ShopMine are for digital IPTV subscription services. Once your account credentials are issued, the subscription is considered active and non-refundable.
2. Refund Eligibility
Due to the nature of our service, we do not offer refunds once the login details have been delivered and the service is active.
However, we are committed to resolving technical issues and ensuring your subscription works correctly. If you encounter any problems, please contact our support team for assistance.
3. Technical Issues and Support
If you experience:
Service interruptions
Channel errors or missing content
Login or setup problems
Please reach out to our 24/7 support team. We will work promptly to resolve the issue or provide alternative solutions.
Email: support@shopmine.shop
Phone: +1 616-956-9377
4. Account Security and Responsibility
Each subscription is personal and non-transferable. Sharing your credentials with others may result in suspension or cancellation.
Ensure your account information is kept secure to prevent unauthorized use.
5. Cancellation Policy
You may cancel your subscription before the next billing cycle to prevent automatic renewal.
Canceling does not provide a refund for the current subscription period but will stop future charges.
6. Why Choose ShopMine?
Even though subscriptions are non-refundable, we ensure:
Reliable streaming with minimal downtime
High-quality HD and 4K content
Responsive customer support to resolve issues quickly
Transparent and fair subscription plans
By subscribing to ShopMine, you agree to our Return and Cancellation Policy, ensuring a clear understanding of your digital service purchase.